Privacy Policy for Jalja's Counselling Studio
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Effective Date : 02-09-2024
1. Introduction
Welcome to Jalja’s Counselling Studio. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage in our services.
2. Information We Collect
Personal Information : When you book a consultation or interact with our services, we may collect personal information such as your name, email address, phone number, and any other details necessary to provide our services.
Health Information : As a clinical and counseling psychologist, we may collect sensitive health-related information during consultations. This information is treated with the highest level of confidentiality.
Website Usage Information : We may collect information about your interactions with our website, including IP address, browser type, and pages visited, to improve our services and user experience.
3. How We Use Your Information
To Provide Services : We use your personal and health information to deliver counseling services tailored to your needs.
Communication : We may use your contact information to communicate with you regarding appointments, follow-ups, and relevant updates.
Improvement : Data from your interactions with our website may be used to enhance our services and optimize user experience.
4. Information Sharing and Disclosure
Confidentiality : Your personal and health information is confidential and will not be shared with third parties without your explicit consent, except where required by law.
Service Providers : We may share information with trusted service providers who assist in delivering our services, under strict confidentiality agreements.
5. Security
We employ industry-standard security measures to protect your personal and health information from unauthorized access, alteration, or disclosure.
6. Your Rights
Access : You have the right to access the personal information we hold about you.
Correction : You may request corrections to any inaccurate or incomplete information.
Deletion : You can request the deletion of your personal data, subject to legal and ethical obligations.
7. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be communicated through our website, and the effective date will be updated accordingly.
8. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Jalja’s Counselling Studio
1107, Rajhans Montessa, Dumas Road, Surat, Gujarat, India
Email : info@jaljacounsellingstudio.com
Phone : (+91) 953 750 8570
Terms & Conditions for Jalja's Counselling Studio
Effective Date : 02-09-2024
1. Acceptance of Terms
By accessing or using the services of Jalja’s Counselling Studio, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our services.
2. Services Provided
Jalja’s Counselling Studio offers clinical and counseling psychology services. These services are provided by a qualified psychologist and are intended to support mental health and well-being.
3. Booking and Payments
Appointments : All appointments must be booked through our website or by contacting our studio directly.
Payments : Payments for services are required in advance or at the time of the session, as specified during the booking process. We accept various forms of payment, including credit/debit cards and online payment platforms.
4. Cancellation and Refunds
Cancellation Policy : Cancellations must be made at least 24 hours before the scheduled appointment time. Late cancellations or no-shows may result in a charge or forfeiture of the session fee.
Refunds : Refunds for canceled sessions will be processed in accordance with our cancellation policy.
5. Confidentiality
All information shared during sessions is confidential and will not be disclosed to third parties without your consent, except in cases where disclosure is required by law.
6. Limitation of Liability
While we strive to provide the highest quality services, Jalja’s Counselling Studio cannot guarantee specific outcomes. The services provided are intended as supportive measures and should not replace professional medical advice, diagnosis, or treatment.
7. Client Responsibilities
Clients are expected to participate actively in the counseling process and provide accurate and complete information to ensure effective service delivery.
8. Governing Law
These Terms & Conditions are governed by the laws of the State of Gujarat, India. Any disputes arising from these terms will be resolved in the courts of Surat, Gujarat.
9. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on our website, and the effective date will be adjusted accordingly.
10. Contact Information
For any questions or concerns about these Terms & Conditions, please contact us at:
Jalja’s Counselling Studio
1107, Rajhans Montessa, Dumas Road, Surat, Gujarat, India
Email: info@jaljacounsellingstudio.com
Phone: (+91) 953 750 8570